Reduce repetitive admin, help customers get answers and build useful AI into your existing software.
Zimozi helps Australian startups and SMEs turn a clear business need into an AI solution their team can use—from an initial assessment to development, integration and ongoing support.
Start with the work that slows your team down. We help you assess where AI could be useful, what information it needs and how the results will be checked.
Build AI agents that help your team carry out defined tasks, such as preparing an enquiry summary, gathering information or drafting a follow-up. Set clear permissions and approval steps around the actions they can take.
Connect the steps between an incoming request and a completed task. Classify enquiries, prepare drafts, route work and update connected systems, with review steps where your team needs control.
Help customers find answers from your approved business information. Guide enquiries, collect relevant details and hand the conversation to your team when a person is needed.
Give routine phone enquiries a clear next step. Capture caller details, answer approved questions and support appointment requests, with defined handover rules for your staff.
Make policies, product information and internal guides easier to find. Help staff retrieve relevant answers with source references and access controls suited to their role.
Extract requested information from invoices, forms and other business documents. Flag missing fields and prepare structured results for review before they move into your workflow.
Build AI into a new product or extend your existing web, mobile or SaaS application. Bring together the interface, business logic, data connections and monitoring needed for everyday use.
Work out where AI fits before committing to a build. Assess your processes, available data and integration needs, then define a practical scope and success measures for a pilot.
A useful first AI project has clear inputs, a defined owner and a result your team can assess.
A service business receives enquiries through its website. AI can identify the request type, summarise the details and prepare a response for staff to review.
An operations team receives invoices or application forms. AI can extract selected fields, highlight missing information and prepare the results for checking.
A growing business has procedures spread across documents. An internal assistant can retrieve relevant guidance and show the source so staff can check the answer.
A startup wants customers to search a specialist knowledge base. An AI feature can turn questions into relevant answers grounded in the content available to that user.
Work with Zimozi Solutions Pty Ltd, based in NSW, with a clear point of contact throughout your project.
Understand what is included, what needs further assessment and how ongoing model, hosting and support costs will be handled.
Plan discussions, progress updates and support around Australian business hours.
Your custom code and designs are yours. We explain any third-party software, model services and licence terms included in the solution.
Understand the task, the people involved and the result you want to improve. Agree how success will be measured.
Review representative data, existing systems, access requirements and the situations that need human judgement.
Develop a focused pilot. Test it on realistic examples, review incorrect outputs and assess quality, response time and running costs.
Connect the solution to the agreed workflow, define review and handover steps, and prepare your team to use it.
Review performance, usage and costs after launch. Use the evidence to improve the solution and decide where it should expand.
AI can produce incomplete or incorrect answers. The application needs clear boundaries around the information it can access and the actions it can take.
These decisions form part of the project scope, so your team understands how the solution will operate.
We work with you to define:
An AI web application that turns Fabrice Grinda’s writing and talks into an interactive knowledge base.
An AI-powered legal assistance platform designed to help people navigate questions and connect with lawyers across languages.
Tell us about a repetitive task, a customer service challenge or an AI feature you want to build. We’ll help you work out a practical starting point.
What does the task involve today, which systems do you use and what would a better result look like?